COALITION KITCHEN HELP CENTER

QUESTIONS? START HERE.

Find answers about weekly orders, subscriptions, delivery, nutrition, food storage, pickup, and payment.

01
WEEKLY MEAL ORDERS

SUBSCRIPTIONS & ORDERS

Learn how recurring orders, weekly changes, savings, and renewal deadlines work.

How does the Coalition Kitchen subscription work?

Set up automatic payment and select at least five items to start a subscription. Subscribers save 10% on every item in each recurring order.

Coalition Kitchen sends a weekly text asking whether you want to reorder before your account is charged.

Can I skip, pause, or cancel my subscription?

Yes. Log in to your account to manage your subscription. The weekly text reminder also allows you to skip an upcoming order in a few steps.

You can pause or cancel your subscription through your customer profile.

Can I change my meals each week?

Yes. You can change meal selections, update quantities, and mix and match available menu items before the ordering deadline.

Each completed order must contain at least five items.

When do subscription orders renew?

All subscriptions renew at midnight on Wednesday, regardless of whether you select delivery or pickup.

Make meal changes or skip the upcoming order before the Wednesday renewal deadline.

Is there a minimum order?

Yes. One-time orders and subscriptions must include at least five meals or eligible menu items.

02
GETTING YOUR MEALS

DELIVERY & FULFILLMENT

Learn what to expect on delivery day and what to do if you need help with an order.

Do I need to be home to receive my delivery?

No. Many customers leave a cooler with ice packs outside for their delivery.

If you live in an apartment or secured-access building, include clear delivery and access instructions in your order notes.

How are meals kept cold during delivery?

Orders are transported in a commercial refrigerated van to keep the meals cool and fresh until they reach your delivery address.

When will my delivery arrive?

Delivery times depend on the route scheduled for that week. Specific delivery times cannot be guaranteed.

On your delivery day, text Coalition Kitchen at (984) 206-3671 for an estimated arrival window.

Can I request a specific delivery time?

No. Delivery routes change based on the orders scheduled each week, so Coalition Kitchen cannot accommodate requests for exact delivery times.

Can I change my delivery address or date?

Contact Coalition Kitchen as soon as possible if you need to change your delivery information. Changes depend on whether the weekly delivery routes have already been finalized.

Email info@coalitionkitchen.com for assistance.

Will I receive delivery confirmation?

Yes. You will receive a text message confirming that your order has been delivered.

What if an item is missing or damaged?

Contact Coalition Kitchen as soon as possible if something is missing or damaged. Include your name, order information, and a description of the problem.

Email info@coalitionkitchen.com for help.

Where does Coalition Kitchen deliver?

Coalition Kitchen serves communities across Raleigh, Cary, Durham, Chapel Hill, the Triangle, and parts of Eastern North Carolina, including Goldsboro and Kinston.

Delivery is determined by ZIP code. Use the delivery ZIP code checker to confirm availability at your address.

Where can I find Grab & Go fridges?

Coalition Kitchen Grab & Go fridges are located inside participating gyms and fitness facilities across North Carolina. Access and hours vary by location.

Visit the Grab & Go locations page before heading to a fridge.

03
KNOW WHAT YOU ARE EATING

MENU & NUTRITION

Find information about ingredients, nutrition labels, dietary options, allergens, and menu changes.

Can meals be customized for allergies or dietary needs?

Coalition Kitchen cannot customize individual meals. The menu includes different options that consider common dietary needs, and some sauces may be packaged separately so they can be left off.

All food is prepared in a facility where allergen cross-contact may occur. Review the available ingredient and nutrition information carefully if you have a food allergy.

What dietary options are available?

The menu includes a variety of performance-focused entrées, including low-carb options. Bulk proteins and sides may also be available for customers who want to build their own meals or control their portions.

Available options may change as the menu rotates.

Are Coalition Kitchen meals gluten-free?

Coalition Kitchen is not a certified gluten-free facility. However, the menu regularly includes meals made without gluten-containing ingredients.

Appropriate food-handling procedures are used to reduce the risk of cross-contact, but complete separation cannot be guaranteed.

Where can I find nutrition information?

Every meal includes a full FDA-compliant nutrition panel. Review the meal label for serving information, calories, macronutrients, ingredients, and allergen information.

Email info@coalitionkitchen.com if you have an additional nutrition question.

Can I track the meals in MyFitnessPal or Cronometer?

Coalition Kitchen is exploring ways to add menu items to tracking apps such as MyFitnessPal and Cronometer.

Until then, use the nutrition information printed on the meal label to enter the meal manually.

How does Coalition Kitchen select its ingredients?

Coalition Kitchen focuses on wholesome, recognizable ingredients and avoids ingredients that require unnecessary artificial processing.

Meals are prepared with real cooking fats such as grass-fed butter, avocado oil, coconut oil, and extra virgin olive oil.

How often does the menu change?

Coalition Kitchen rotates roughly half of the menu each month. This provides returning customers with different options while keeping popular meals available.

04
AFTER YOUR MEALS ARRIVE

HEATING, STORAGE & PACKAGING

Learn how to store, reheat, freeze, and recycle your Coalition Kitchen meals.

How long do the meals stay fresh?

Meals have an expiration date of seven days from preparation. Each meal is rapidly cooked and cooled to help maintain freshness.

Keep meals refrigerated and check the expiration date printed on the package before eating.

Can Coalition Kitchen meals be frozen?

Yes. Meals can be frozen in their original containers. For the best quality, Coalition Kitchen recommends eating frozen meals within six months.

Allow frozen meals to thaw safely in the refrigerator before reheating when possible.

How should I heat my meals?

Remove the lid and microwave the meal for approximately two to three minutes. Heating time may vary based on the meal and your microwave.

Some meals can also be reheated in a skillet or air fryer, depending on the ingredients and your preference.

Make sure the food is heated thoroughly before eating.

Are the meal containers safe and recyclable?

The meal trays are made from BPA-free #5 polypropylene. They are microwave safe, dishwasher safe, freezer safe, and recyclable where #5 plastic is accepted.

Recycling rules vary by location, so check your local residential recycling guidelines before placing the container in your bin.

Does Coalition Kitchen offer reusable cooler bags?

Yes. Coalition Kitchen offers reusable bags for customers who want an alternative for transporting delivery or pickup orders.

05
COSTS, SAVINGS & CREDITS

PRICING & PAYMENT

Find information about meal costs, delivery fees, subscriptions, promo codes, and available discounts.

How much does Coalition Kitchen cost?

Meal prices are listed on the current online menu. You only pay for the food you select and any applicable delivery charge.

Every one-time order and subscription order must include at least five items.

How much does delivery cost?

Delivery is available for a $10 flat fee. Available pickup locations can be selected during checkout as an alternative to home delivery.

Does it cost anything to start a subscription?

No. There is no separate fee to create a Coalition Kitchen subscription.

Subscribers save 10% on every item included in each recurring order.

How do I use a promo code or referral credit?

Enter your promo code or available referral credit in the designated field during checkout. Confirm that the discount has been applied before completing payment.

If a valid code does not work, email info@coalitionkitchen.com before placing the order.

Does Coalition Kitchen offer a military discount?

Yes. Coalition Kitchen offers a pre-order discount for active-duty military members and veterans.

Contact Coalition Kitchen by text at (984) 206-3671 or email info@coalitionkitchen.com to have the discount applied.

Ready to choose your meals?

View current meal options and pricing on this week’s menu.

VIEW THIS WEEK’S MENU
CHOOSE WHAT WORKS FOR YOU

THREE WAYS TO GET COALITION KITCHEN

Planning your week, looking for a meal today, or feeding a group? Start with the option that fits what you need.

01 PLAN AHEAD

Pre-Order Weekly Meals

Choose at least five meals from the current menu, then select Sunday delivery or an available pickup location during checkout.

  • Monthly rotating menu
  • Delivery and pickup options
  • One-time orders or subscriptions
LEARN ABOUT PRE-ORDERING
03 FEED A GROUP

Box Lunches & Catering

Request box lunches or current hot catering options for offices, meetings, private events, and group meals across Raleigh.

  • Minimum of 10 box lunches
  • At least 72 hours’ notice
  • Delivery or pickup available
EXPLORE CATERING OPTIONS